Refund policy

At our online store, we also accept returns for customer convenience. Return terms and return shipping fees vary depending on the reason for return.

Trip vintageProducts purchased at each store areIn principle, returns are not possible.

Cases eligible for returns/exchanges and return shipping charges

If there is a defect in the product or if you receive a different product than what you ordered
  • If there is an obvious defect that differs from the description at the time of purchase
  • If you receive a product different from the product described in the order confirmation email

In the above cases, our store will pay the return shipping fee. Please contact us via the inquiry form or chat, and follow the instructions in our store to return the item byCash on delivery.

Depending on the condition of the product, we may provide you with a repair estimate. If repair is not possible, we will inform you about refund.

In the case of a return due to the customer's convenience

Even if the image is different or the size does not fit, we will accept returns if the following conditions are met. The return shipping fee will be borne by the customer, so please send it backprepaid. Please contact us via the contact form or chat before returning the item.

Cases that are not eligible for return or exchange

  • If scratches or damage occur due to the customer's responsibility, or if the product has been used even once after it arrived
  • If the tag attached to the product has been removed
  • If the condition of the product has changed from the time of shipment due to repair or maintenance by the customer or another company
  • dust bag, tags, or other accessories are lost or damaged If you wish to return a product purchased at a
  • Trip vintagestore for your own convenience

The product image may look different from the actual color depending on the device you use. Returns based solely on the difference in color between the image and the actual product will be accepted as a return due to the customer's convenience.

Return Procedures

  1. Within3 days from the date of delivery of the product Please check the product onand let us know that you wish to return it via the inquiry form or chat. Even if the package is delivered to a delivery box, it will be counted from the date of arrival.
  2. Please ship the returned item to3 days from the date we receive your return. If the deadline has passed, we will not be able to accept returns. Please include all accessories delivered, such asPlease send the returned item to . If the deadline has passed, we will not be able to accept returns.
  3. Certificate cardanddust bagPlease include all accessories delivered.
  4. If the product is defective or incorrectly delivered, please return it asCash on delivery.If the return is due to customer's convenience, please return it asPayment in advance.

For international returns, you may be charged additional duties and customs fees depending on your region. Please contact us in advance for return shipping instructions.

About cooling-off period

As purchases made through our online store are mail-order sales, the legal cooling-off system does not apply. Please see the terms and conditions above for returns.